Shipping & Delivery
Fast, reliable delivery across Uganda — or free pickup at Equatorial Mall, Shop 443.
Summary
- Delivery speed
- 2 business days within Uganda
- Free shipping
- Orders ≥ UGX 150,000
- Standard fee
- UGX 10,000 (orders below threshold)
- Pickup
- Equatorial Mall, Shop 443, Kampala (Free)
- Dispatch days
- Mon–Sat (public holidays excluded)
How it works
- Place your order and choose Delivery or Pickup.
- We confirm stock and prepare your package.
- Delivered within 2 business days (or ready for pickup same/next day).
- We’ll send updates by Email/SMS/WhatsApp.
Remote areas may require an extra day. We’ll notify you if timing changes.
FAQs
Can I change my address after ordering?
Yes — contact us as soon as possible and we’ll update the shipment if it hasn’t left.
What if I miss the delivery?
Courier will re-attempt, or we can hold the package for store pickup.